Research into how happy customers really used a recruiting marketplace pointed to a different product, and I made the case for the pivot.
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Research and strategy for some of Australia's best-known brands and public services, each with their own brief, budget and question to answer.
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I joined a celebrated game studio as they were inventing new ways to play, built their player research practice from ad-hoc playtests, and helped teach a new camera how people move.
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