As Hireup's first product and design specialist, I automated the slow parts of a fast-growing marketplace, so their people could spend their time on people.
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Support plans, evolved
Replacing a long, clinical document with details shared step by step, as trust grows.
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Automating documentation
A compliance system that tracks its own checklists and asks workers to renew before anything lapses.
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Expediting onboarding
Approval took anywhere from a week to over a month. Finding out why, and fixing the slowest part.
Making free and open source software easier for everyone to use, one usability session at a time.
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